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Noticeboard


On Thursday 26th May many of our clinical staff at the  practice will be attending an important training event arranged by the Clinical Commissioning Group. There will be a reduced number of appointments available on that day. If you require urgent medical assistance please inform the practice reception. The practice will open as usual at 8.30am the following day.

IMPORTANT PATIENT INFORMATION: Click here for information on Partnership changes happening as of 1st January 2018.

We would like to notify our patients that our reception team will be asking you some brief details regarding your request for an appointment. Please indicate the nature and urgency of your problem so we can help you as efficiently as possible.  This will ensure that you are booked in with the correct healthcare professional and that the quickest route to treatment or advice is taken. Our healthcare team is expanding....You can read  more about this here

We now have a text messaging reminder service available to our patients. Please ensure that we have your mobile number to enable us to contact you this way. You can add or change your mobile number by clicking here.


This GP practice is taking part in an important national project about people at risk of diabetes and diabetes care and treatment in the NHS. The project is called the National Diabetes Audit (NDA). For more information click here.


 

 

Patient Extended Access

As part of locality working, the seven Farnborough practices are working together to share the provision of GP Extended Access.  These practices are Alexander House, Giffard Drive Surgery, Jenner House Surgery, Mayfield Medical Centre, Milestone Surgery, North Camp Surgery & Southwood Practice. 

The Farnborough locality practices have been working on establishing the best way to offer our patients GP Extended Access, taking into consideration the available resources.

The best solution is to share this workload by offering a rotating system of evening and Saturday morning clinics with GPs and/or Practice Nurses.   Each of the seven participating practices will see a combination of their own patients and patients from the other practices. 

You will have the opportunity to be seen at Milestone Surgery on a Monday evening and/or Saturday mornings/Friday evenings on a rota basis outside of Core Hours or at another of the participating practices dependent on the duty rota.  You must book these appointments through your own practice who will be able to advise you.

If you are seen at another practice in the Farnborough locality, you must understand and give consent for the GP/nurse to view your medical records to ensure the best possible clinical care.  This access to the patient’s medical record is limited to the GP/nurse with whom you have booked your appointment, for the appointment itself, and for 28 days afterwards.  All of the practices in our CCG Locality work with EMIS Web Clinical System.

As with any new system there will be a period of adjustment and teething to work through.  We thank all our patients in advance for their consideration during this time and would ask that you consider the alternative methods for access to care if an appointment is not immediately available for you, or at a time that suits:

- GP Telephone Triage/Consultation

- Nurse Prescriber/Advanced Paramedic Practitioner consultation

- Local Pharmacy advice

- eConsult – Introduced in November 2017 & accessed via our website  homepage www.milestonesurgery.co.uk



 
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