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Noticeboard


On Thursday 26th May many of our clinical staff at the  practice will be attending an important training event arranged by the Clinical Commissioning Group. There will be a reduced number of appointments available on that day. If you require urgent medical assistance please inform the practice reception. The practice will open as usual at 8.30am the following day.

IMPORTANT PATIENT INFORMATION: Click here for information on Partnership changes happening as of 1st January 2018.

We would like to notify our patients that our reception team will be asking you some brief details regarding your request for an appointment. Please indicate the nature and urgency of your problem so we can help you as efficiently as possible.  This will ensure that you are booked in with the correct healthcare professional and that the quickest route to treatment or advice is taken. Our healthcare team is expanding....You can read  more about this here

We now have a text messaging reminder service available to our patients. Please ensure that we have your mobile number to enable us to contact you this way. You can add or change your mobile number by clicking here.


This GP practice is taking part in an important national project about people at risk of diabetes and diabetes care and treatment in the NHS. The project is called the National Diabetes Audit (NDA). For more information click here.


 

 

Vacancies

We are currently looking to recruit a part-time receptionist to join our friendly team.

The hours would be 18-20 per week, including a mixture of morning and afternoon shifts Mon-Fri, with one late finish 18.30. The shift pattern is the same each week and is as below:

Monday 0830-1330

Wednesday 1230-1730

Friday 1330-1830

3-5 hrs still to be confirmed

Overtime is also available.

The role will require you to provide a competent and professional quality service to our patients liaising between the GPs, other clinical staff and non-clinical staff to support the smooth running of the surgery on a daily basis.

 *Please note that this role requires working in an extremely busy, changeable, challenging and fast paced environment so the ability to remain calm under pressure and adapt to new ways of working is absolutely essential.*

 The post holder must have a positive approach to work, enjoy working as part of a team and understand and demonstrate excellent customer care and communication skills.

 Essential skills and experience required:

    • Excellent English language skill
    • Able to work under pressure and prioritise in a changing environment
    • Able to use own initiative
    • Good computer skills

Desirable Skills and experience required (training will be given):

    • Knowledge of the EMIS Web clinical syste
    • Awareness of the Data Protection Act
    • Liaising with Primary and Secondary care Personnel



 Duties will include:

    • Using the appointment system to book, change and cancel appointment
    • Assisting patients over the phone and face to face with booking appointments, prescription queries and general enquiries
    • Passing messages to clinical staff and patients
    • Prescription administratio
    • Liaising with other healthcare professional
    • Other general administrative duties



If you feel that you have the skills listed above and would like to become a part of the Milestone Team please apply now by sending your CV and cover letter to dawn.hambly@nhs.net - we look forward to hearing from you.

 

 



 
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