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On Thursday 26th May many of our clinical staff at the  practice will be attending an important training event arranged by the Clinical Commissioning Group. There will be a reduced number of appointments available on that day. If you require urgent medical assistance please inform the practice reception. The practice will open as usual at 8.30am the following day.

IMPORTANT PATIENT INFORMATION: Click here for information on Partnership changes happening as of 1st January 2018.

We would like to notify our patients that our reception team will be asking you some brief details regarding your request for an appointment. Please indicate the nature and urgency of your problem so we can help you as efficiently as possible.  This will ensure that you are booked in with the correct healthcare professional and that the quickest route to treatment or advice is taken. Our healthcare team is expanding....You can read  more about this here

We now have a text messaging reminder service available to our patients. Please ensure that we have your mobile number to enable us to contact you this way. You can add or change your mobile number by clicking here.

This GP practice is taking part in an important national project about people at risk of diabetes and diabetes care and treatment in the NHS. The project is called the National Diabetes Audit (NDA). For more information click here.



Patient Participation Group

Here at Milestone Surgery there are approximately 11,200 patients and we are looking for representatives from these patients, to join our Patient Participation Group (PPG). The PPG is currently made up of a few volunteers who have regular informal meetings with the Practice Management to provide a useful two-way communication stream between the staff and the Group.

Our aim is to give feedback on patient needs and concerns, as well as network with appropriate patient groups to share experiences and improve services. We would like to encourage participation to insure that patient information and advice is readily available and clearly presented through the Surgery website and our Newsletter. Click below for previous editions:

September 2014

October 2014

April 2015

December 2015                   



The PPG also try to raise awareness and access to other support agencies. We would like to support Health promotion, including advice on the educational needs of the community; as well as identify opportunities to improve the patient experience. We try to raise funds for a TV in the waiting room and to enable the PPG to become self-sufficient. Click here for our Terms of Reference.

We are interested in incorporating your ideas into making Milestone Surgery work best for you. So if you wish to have a say and become involved, then contact the group at:; but please note this email is answered by volunteers in this group, and is not received within the practice itself, so cannot be used for complaints, prescription requests or other surgery queries.

Previous minutes for our meetings can be found below:

31st July 2015

25th Sept 2015

25th Nov 2015

29th Jan 2016

March 2016

18th May 2016

9th Dec 2016 

27th Jan 2017

31st March 2017

26th May 2017

28 July 2017





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