Milestone Surgery, 208 Farnborough Road, Farnborough, Hampshire, GU14 7JNTel: 01252 545078
IMPORTANT PATIENT INFORMATION: Click here for information on Partnership changes happening as of 1st January 2018.
We now have a text messaging reminder service available to our patients. Please ensure that we have your mobile number to enable us to contact you this way. You can add or change your mobile number by clicking here.
This GP practice is taking part in an important national project about people at risk of diabetes and diabetes care and treatment in the NHS. The project is called the National Diabetes Audit (NDA). For more information click here.
Many patients require regular medication for long-term or recurring conditions. Doctors aim to review these on a regular basis, but allow patients to request items without being seen. Regularly prescribed items appear on a list on the right hand side of the prescription, and this re-order list can be used to obtain further prescriptions in future, by ticking the ones required.
Requests for a repeat of previously issued prescriptions as agreed with your doctor can be made in one of the following ways:
This email is only used for repeat prescription requests, and is not a way to contact the practice for other purposes, such as advice or passing on information, so we will not respond to queries.
Unfortunately we do not take requests for prescriptions over the telephone. This is because errors can be made so easily which could seriously affect your health.
As we authorise repeats of what has been issued before we are not able to modify the request without discussing this with the patient first. Usually prescriptions are given for 1 - 2 months of medication. For contraceptive pills we may issue a 6 month prescription, provided the patient is seen once a year.
We receive about 200 requests each day!
If you have more than 7 days of medication left, your request may be rejected as too soon. If you are making an early request, please provide us with a reason.It takes three working days to process and check prescriptions, therefore if such a request is handed in on Thursday afternoon, please do not expect it to be ready until late Tuesday or Wednesday, as Saturday and Sunday are not normal working days.Items that are Acute medications and/or items not on your repeat list can only be issued by your GP. Please allow an extra 1 day to process.If you order through a pharmacy, this process will take longer as they have to prepare the request, drop it into the surgery and collect the prescription three working days later.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or clinical pharmacist at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Are you needing to order different prescriptions every week for different items? Why not fill in this form and return it to us so we can try and get you back in sync? It will save both you and us time.
Alternatively you can book a Medication review with our Clinical Pharmacist
Also if there are items on your Repeat Prescription list that you no longer use, let us know by completeing the form and we will remove them for you.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for 4 or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Copyright 2006 - 2018 My Surgery Website | Privacy & Usage | Edit | Staff Home | Site Map | Accessibility | Site T&C's | Service T&C's