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Personal Lists

At Milestone Surgery we have always valued the ongoing long-term relationship between the doctor and patient. We believe that this vastly improves the medical care of patients by being aware of the past medical history. The doctors here have therefore always had “personal lists” which means that almost always, patients will see their usual named GP each time they need to see a doctor. The only exceptions to this are when the doctor is unavailable due to holiday, training etc. This usual doctor is able to take responsibility for the coordination of all appropriate services needed for your medical care. You will be told who your usual doctor is when you register with us. If you are not certain who your usual doctor is, please feel free to ask and our staff will be more than happy to let you know.

Pharmacists

Milestone Surgery now has a Clinical Pharmacist working within the practice 3 days a week.


 Jo will be assisting the practice to deal with prescription queries and will have telephone appointments on Mondays, Thursdays and Fridays. If patients have questions about their medication it may well be appropriate to ask for one of these appointments rather than a doctors telephone appointment. Please note that these appointments are not to be used for merely requesting repeat prescriptions.


Jo will also see patients with hypertension here at the surgery.

Community Nurses

Our Community Nurse (District Nurses) colleagues are not based at Milestone Surgery. They are employed by Southern Health which is the organisation contracted by the CCG. They visit the housebound to assist with many activities such as general nursing care, wound care, taking blood tests etc

They can be called via their answering service on 0300 00 300 50 
Messages will be passed to their team the same day.

Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.

Our Health Visitors can be contacted directly on 01252 533040

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