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Noticeboard


On Thursday 26th May many of our clinical staff at the  practice will be attending an important training event arranged by the Clinical Commissioning Group. There will be a reduced number of appointments available on that day. If you require urgent medical assistance please inform the practice reception. The practice will open as usual at 8.30am the following day.

IMPORTANT PATIENT INFORMATION: Click here for information on Partnership changes happening as of 1st January 2018.

We would like to notify our patients that our reception team will be asking you some brief details regarding your request for an appointment. Please indicate the nature and urgency of your problem so we can help you as efficiently as possible.  This will ensure that you are booked in with the correct healthcare professional and that the quickest route to treatment or advice is taken. Our healthcare team is expanding....You can read  more about this here

We now have a text messaging reminder service available to our patients. Please ensure that we have your mobile number to enable us to contact you this way. You can add or change your mobile number by clicking here.


This GP practice is taking part in an important national project about people at risk of diabetes and diabetes care and treatment in the NHS. The project is called the National Diabetes Audit (NDA). For more information click here.


 

 

Personal Lists

At Milestone Surgery we have always valued the ongoing long-term relationship between the doctor and patient. We believe that this vastly improves the medical care of patients by being aware of the past medical history. The doctors here have therefore always had “personal lists” which means that almost always, patients will see their usual named GP each time they need to see a doctor. The only exceptions to this are when the doctor is unavailable due to holiday, training etc. This usual doctor is able to take responsibility for the coordination of all appropriate services needed for your medical care. You will be told who your usual doctor is when you register with us. If you are not certain who your usual doctor is, please feel free to ask and our staff will be more than happy to let you know.

Pharmacists

Milestone Surgery now has a Clinical Pharmacist working within the practice 3 days a week.


 Jo will be assisting the practice to deal with prescription queries and will have telephone appointments on Mondays, Thursdays and Fridays. If patients have questions about their medication it may well be appropriate to ask for one of these appointments rather than a doctors telephone appointment. Please note that these appointments are not to be used for merely requesting repeat prescriptions.


Jo will also see patients with hypertension here at the surgery.

Community Nurses

Our Community Nurse (District Nurses) colleagues are not based at Milestone Surgery. They are employed by Southern Health which is the organisation contracted by the CCG. They visit the housebound to assist with many activities such as general nursing care, wound care, taking blood tests etc

They can be called via their answering service on 0300 00 300 50 (or faxed on 01252 813839) Messages will be passed to their team the same day.

Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.

Our Health Visitors can be contacted directly on 01252 533040

 
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